FAQs — KAM Photo Booth Services

Frequently Asked Questions.

We generally prefer bookings made at least 60 days in advance. Nonetheless, we understand that unforeseen circumstances may arise, and we will make every effort to accommodate your event if there is availability.
Of course. Please contact us at least 2 weeks prior to the original event date to request a free reschedule if the new date is available. We will automatically transfer any payments made on the balance to the rescheduled date.
Any requests to cancel within 2 weeks of the original event date will be subject to a 10% rescheduling fee.
Life happens. We get it. If you cancel at least 2 weeks prior to your event, you will be refunded any payments made towards your balance (deposit not included).
If you cancel within 2 weeks of your event and your balance is paid in full, you will be refunded 25% of your balance.
All deposits are non-refundable.

Yes. There is a $200 non-refundable deposit on all of our services. Deposits must be paid upon booking. Any active discounts will be applied to the balance, excluding the deposit. We do not confirm bookings unless a deposit has been rendered.
A number of factors go into our pricing including the length of service, location, add-ons, and dates. Contact us for details.
The standard GSA rate per mile ($0.67/mi. as of 2024) applies to each mile traveled over 20 miles from the KAM base of operations. This is assessed for the trip to your event and back. For example, if your event is 25 miles from our base, we will only charge an additional $3.35 ($0.67 x 10 = $6.70).
Yes! We can provide special rates for nonprofits, educational institutions, and other public service events. Contact us to see if you qualify!
Your full balance must be paid no later than two weeks prior to the event date. We will make every attempt to contact you via email to secure payment. Bookings that are not paid in full by 11:59pm of the due date specified on the invoice will be automatically cancelled and all payments made (including the deposit) will not be refunded.
Yes! We offer discounts throughout the year! Subscribe to our mailing list to be the first to learn about our amazing promotion events!

We serve a wide array of events including conferences, weddings, baby showers, birthday parties, and reunions. There is so much to celebrate and we want to be there to celebrate with you!
Sure! We can customize your experience to match the theme of your event. We’d be happy to work with you to create the perfect photo template!
Not yet! We plan to launch this feature as an optional add-on soon.
Absolutely! The photo booth can also record video and has other features too such as creating fun GIFS, boomerangs, and more!
While our photo booth is completely self-operable, either Kaelan or Michelle (or both) will be there to make sure things run smoothly.
It takes us about 30-45 minutes to set up the photo booth. But don’t worry, we don’t charge you for set up time. You pay for the time that the photo booth is up and operational.
Not yet! But we plan on offering this service very soon! Check our Equipment page for what we currently offer.